No offshore support centre. No ticket that disappears. Just email us and a real person will get back to you — usually within a few hours on Australian business days.
Questions about LoyalText, whether it's right for your business, or anything else.
hello@loyaltext.com.auHaving trouble with your account, SMS delivery, or anything inside your dashboard?
support@loyaltext.com.auWe aim to respond within a few hours during Australian business hours — Monday to Friday, 8am–6pm AEST. Weekend emails get picked up Monday morning.
Most common questions are answered in our FAQ — probably faster than waiting for a reply.