How it works

Set it up once.
It runs forever.

Five minutes of setup. A loyalty program that brings customers back without you lifting a finger.

01

Create your loyalty program

Set your keyword — something short like BEANS, CUTS, or PAWS. Choose how many stamps earn a reward and write the messages your customers will receive. The whole setup takes about 5 minutes.

  • Pick a keyword that matches your brand
  • Set your stamp-to-reward threshold (e.g. every 8 visits)
  • Write your welcome message and reward message
  • Customise your win-back timing (e.g. 30 days of no visits)
02

Display your QR code

Print your QR code and put it at the counter, on the table, on a window sticker — wherever customers will see it. They scan it and their phone opens a pre-filled SMS ready to send. Or they can just text your keyword directly.

  • Download your QR code from your dashboard
  • Print it, stick it, frame it — anywhere
  • Works with every smartphone camera, no app required
  • Also shareable as a link for Instagram or Google Business
BEANS
03

Customer joins with one text

They hit send. LoyalText catches it, registers them as a member, and fires back a welcome message instantly — all automatically. No form. No email. No friction. From their perspective, it felt like nothing.

  • Instant enrolment — no manual steps from you
  • They receive a personalised welcome SMS
  • Their stamp count starts at 1
  • Their name and number go into your member list
☕ Welcome to Beachside Brew! Stamp 1 of 8 recorded. Keep coming back — your free coffee is waiting.
04

Stamp each visit from your dashboard

When a returning member comes in, find them in your dashboard and tap Add Stamp. They instantly get an SMS update telling them how close they are. The whole thing takes three seconds while you're serving the next customer.

  • Search member by name or number
  • One tap to add a stamp
  • Member gets an SMS update automatically
  • Works on any device — phone, tablet, desktop
Stamp 5 of 8 at Beachside Brew — 3 more and you've earned it! ☕
05

Rewards fire automatically

When a member hits the threshold, LoyalText sends the reward SMS without you doing anything. Optional voucher code included. And if someone hasn't visited in a while, the win-back message fires automatically — no manual follow-up required.

  • Reward SMS fires the moment the threshold is reached
  • Optional unique voucher codes included
  • Win-back messages trigger after your chosen period
  • Google Review request fires with the reward (optional)
🎉 You earned it! Free coffee at Beachside Brew — show this at the counter. Valid 7 days. Code: BREW-4X9K

Good questions

Does my customer need to download anything?

No. They send one SMS. That's it. Works on every phone — iPhone, Android, even older handsets.

Do I need to be at the counter for it to work?

You need to be available to add stamps when members visit. The join flow, welcome SMS, win-back messages, and rewards all happen automatically.

What if a customer loses their phone?

Their account is tied to their mobile number. When they get a new phone with the same number, everything picks up exactly where they left off.

Can I run multiple loyalty programs at once?

Yes — Growth and Scale plans support multiple programs. A café could run one for coffee and a separate one for weekend brunch, for example.

Ready to try it yourself?

14-day free trial. No contracts. You won't be charged until your trial ends.

Start free — 14 days →