LoyalText is built for small business owners who need a loyalty program that runs itself — not another thing to manage.
No app download. No form to fill in. No wallet to set up. A customer scans your QR code or texts your keyword, and they're in your loyalty program. That's it.
Download and print your unique QR code. Customer scans → phone opens pre-filled SMS → they hit send. Done.
They can also text your keyword directly — useful for Instagram posts, menus, window stickers, and word of mouth.
The moment they join, they get a personalised welcome message. Automatic. No delay. No manual sending.
View all your members, their stamp count, visit history, and join date. Search by name or number.
The dashboard is designed for one thing: getting you back to your customers as fast as possible. Add a stamp in a couple of taps from any device.
Customers scan your QR, tap Request a stamp on their phone, and the request lands on your staff queue. You approve in one tap. Paid plans add a 6-digit SMS verification step so you know the request is real before it hits your dashboard.
Find a member and tap Add Stamp. They get an SMS update. The whole thing takes three seconds.
Processing a busy morning rush? Stamp multiple members at once from the dashboard. Available on Growth and Scale.
Run separate programs for different parts of your business — coffee, catering, retail. Growth supports 3, Scale supports unlimited.
Dashboard works on your phone, tablet, or any computer. No app install required for you either.
The most valuable feature in LoyalText isn't the stamp card — it's what happens when customers start drifting away.
If a member hasn't visited in X days (you choose), LoyalText sends them a personalised win-back SMS automatically. One recovered regular covers months of your subscription.
When a member hits their stamp threshold, their reward fires automatically. No manual message. No remembering. It just happens.
Include a unique voucher code in reward messages. Helps you track redemptions and prevents sharing.
After a stamp, happy customers can be prompted to leave a Google review automatically. More 5-stars without lifting a finger.
No spreadsheets. No data exports. A clear picture of how your loyalty program is performing.
See how many stamps you've issued, which days are busiest, and how your program is growing over time.
Identify your most loyal customers and spot who's at risk of churning before they disappear.
Track how many members have reached rewards, redemption rates, and win-back campaign success.
Scale plan operators with multiple locations can see performance across all sites in one place.
LoyalText isn't an American product bolted onto Australian infrastructure. It's built specifically for AU small businesses.
Your LoyalText number is a real Australian mobile number. Messages come from a local number your customers recognise.
We handle member data in accordance with the Australian Privacy Act 1988. All data stored in Australia.
Win-back messages and scheduled automations fire at sensible local times — not 3am because of a US server clock.
Support from a real person in Australia. No offshore call centres, no tickets that disappear into the void.
14-day free trial. No contracts. You won't be charged until your trial ends.